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Which phone takes what? Click here to find out what items you can use in your phone Frequently Asked Questions - We have included most of the common question about our service here - I'm having a problem receiving a polyphonic ringtone. How can you deliver Ringtones and Logos for such low prices? Why are the charges on credit card ordees listed in dollars? What phones can accept Ringtones and Logos? Why do you only send to Nokia phones? I didn't receive what I ordered. What should I do? I received the ringtone I ordered but the name is blank in my ringtones list. Is that OK? How do I connect to WAP so that I can download what I ordered? I cannot find the answer to my problem. How can I contact RingtonesIreland.com support? How can you deliver Ringtones and Logos for such low prices? At RingtonesIreland we have concentrated on keeping our costs low and passing the savings on to you our customers. Instead of investing heavily in hardware and software we have teamed with some of the biggest suppliers worldwide and pass the savings on to you. Back to top Why are the credit card charges listed in dollars? We have put a lot of work into finding the most cost effective way of having our customers pay for our ringtones and logos. At this time the best value we could find was to accept credit cards through 2Checkout.com based in the US. Unfortunately they don't, as yet, bill in Euro but may change that in the future. Back to top What phones can accept Ringtones, Logos and Picture Messages? This service currently only support Nokia phones. To find out which models can accept ringtones and logos click on this Compatibility Link. Back to top Why do you only send to Nokia phones? Nokia are the market leader leader in Ireland and it therefore it made sense to start with Nokia. We hope to include other brands in the future but as each manufacturer requires the ringtone to be sent in a different format, this will require a lot of additional work. Back to top I didn't receive what I ordered. What should I do? If your order was by credit card then it sometimes takes a few hours for the transaction to clear. If you do not receive your order to your phone within 3 hours then contact us by one of the methods below and we will investigate the issue. Back to top I received the ringtone I ordered but the name is blank in my ringtones list. Is that OK? We use 3 diffferent SMS gateways to deliver ringtones. From time to time when the gateways are busy they send the ringtone without the name. The ringtone you receive works as normal so you can just select the blank entry from your available ringtones and that will be ok. Back to top How do I connect to WAP so that I can download what I ordered? The following items are delivered by wap download - Polyphonic Ringtones, Wallpapers and Games. This means you phone must be able to connect to the internet using wap so that you can download these items. Mist phones come connfigured for wap and you just select Services from the menus and then open the RingtonesIreland.com bookmark you receivedafter completing your order. If your phone cannot connect to wap then click on your provider below to go to their wap settings page and use the settings they give you to connect to their wap service -
I cannot find the answer to my problem. How can I contact RingtonesIreland.com support? For Java Game download problems only call Selatra at (021) 230 7181 For all other items complete the form below Worldwide - Click to send us an email. Be sure to describe the problem and include your full mobile phone number |
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